Are you currently working in technical support, instructional technology, or other technical field, and interested in making a move into cybersecurity, or a technical field different than the one you’re in now? It's not always obvious how to translate your prior experience to different positions. Come learn about one Chief Information Security Officer's successful career transition from working in help desk and general IT roles to working full time in cybersecurity. Discover how to reframe your tech support or other experiences in ways that are relevant to roles in other areas, using actual resume and job description examples. Learn about the different cybersecurity-related roles and what they entail, and which certification or learning opportunities are most helpful for the roles you're targeting. Discuss methods and strategies for gaining experience in key areas that can help you advance.
In this presentation, two junior IT staff members will share their journey of learning and implementing advanced endpoint management systems, specifically JAMF Pro and Microsoft Intune, within a resource-constrained higher education environment. We will provide a look at our experiences, from initially being overwhelmed to growing competence, highlighting the unique challenges we faced and the strategies we developed to overcome them. We will delve into our process of self-directed learning and team knowledge transfer. We will highlight the mistakes we made and what we learned from them, along with the small victories that kept us motivated. We will continue with a discussion with attendees to create a supportive space for professionals at all levels to share experiences, brainstorm solutions, and develop strategies for success in endpoint management. Whether you are new to the field, facing similar resource constraints, or an experienced professional looking to mentor others, our discussions will focus on providing insights and practical takeaways for navigating endpoint management.
This paper is an overview of a study that examines the integration of Learning Management Systems (LMS) to enhance accessibility in higher education, utilizing Universal Design for Learning (UDL) and the Social Model of Disability frameworks. The primary objective is to assess the current state of LMS accessibility and its impact on equity in learning opportunities within U.S. higher education institutions. Preliminary findings show significant variability in accessibility practices, influenced by institutional resources, faculty training, and administrative support. Despite legal mandates, gaps in meeting accessibility standards persist, leading to unequal learning opportunities for students with disabilities. The complete results, presented at the SIGUCCS 2025 conference, offer recommendations for enhancing accessibility and inclusivity in higher education. This study aims to promote proactive and universally designed educational practices, contributing to more equitable academic environments.
