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Wednesday
, April 9
Aspen Room
8:00pm •
Hospitality Suite
Crestone Salon A
10:45am •
Building Resilient IT Organizations: A Case Study of UNC Charlotte’s Service Desk Transformation
1:30pm •
Within Reach: Fostering Success in the Classroom Through Equitable Access to Technology
2:45pm •
Building and Promoting Student Worker Success - Onboarding, Engagement, Training, and Growth Strategies
Crestone Salon B
10:45am •
Moving Away From Hybrid-joined Windows Workstations: A Cloud Forward Transformation
1:30pm •
Don't Pack Your Fears: Identifying the Right Tools for the Real Problems
2:45pm •
Moving from on Premise Network Share Drives to SharePoint
Crystal Ballroom BC
9:15am •
CARE: an Empathy-Based Approach
10:45am •
Redesigning the Technology Knowledge Base Website While Developing Sustainable Processes
1:30pm •
Case Study: University of Hawaii's IT Service Management Journey
2:45pm •
The “Unofficial” Project Management Office
4:00pm •
LIGHTNING TALK: The Power of Community in Higher Ed IT: Lessons from Service Dog Training and Communities of Practice
4:00pm •
LIGHTNING TALK: Thinking Locally? Act Globally
4:00pm •
LIGHTNING TALK: A Lesson for the Leader
4:00pm •
LIGHTNING TALK: Leadership Takes Courage, Boldness and Leaps of Faith
Crystal Lobby
8:30am •
Registration
10:30am •
Break
2:30pm •
Break
3:45pm •
Break
Embassy Suites Lobby
6:30am •
Embassy Suites Breakfast (with hotel stay)
11:45am •
Lunch (on your own)
5:00pm •
Embassy Suites Reception (with hotel stay)
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Apr 6
-
9, 2025
Sunday
, April 6
Monday
, April 7
Tuesday
, April 8
Wednesday
, April 9
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Embassy Suites by Hilton Denver Downtown Convention Center
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Aspen Room
Crestone Salon A
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Crystal Ballroom BC
Crystal Lobby
Crystal Salon A
Crystall Ballroom BC
Embassy Suites Lobby
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UTC
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Sunday
, April 6
Monday
, April 7
Tuesday
, April 8
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, April 9
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