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ACM SIGUCCS 2025 Conference
ACM SIGUCCS 2025 Conference
Peak Performance: Innovate, Collaborate, Elevate
We’re excited to announce that SIGUCCS will travel to the Mile High City for our Annual Conference. Please join us in Denver April 6-9, 2025!
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Schedule
Speakers
Attendees
Exhibitors
Map
Denver - 16th Street
Sunday Dinner
About
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Schedule
Speakers
Attendees
Exhibitors
Map
Denver - 16th Street
Sunday Dinner
About
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Mitchell Ochi
University of Hawaii
Director, Client Service and Operations Center
Sunday
, April 6
4:30pm MDT
Registration & Badge Pickup
Crystal Lobby
5:00pm MDT
Embassy Suites Reception (with hotel stay)
Embassy Suites Lobby
6:30pm MDT
Dinner with SIGUCCS Friends
Embassy Suites Lobby
8:00pm MDT
Hospitality Suite
Aspen Room
Monday
, April 7
6:30am MDT
Embassy Suites Breakfast (with hotel stay)
Embassy Suites Lobby
9:15am MDT
Opening Plenary
Crystal Salon BC
Lisa Brown
10:30am MDT
Unlocking the Power of Communities of Practice in Higher Education IT
Crystal Salon BC
Jeffrey Kontio • Robert Fricke
1:30pm MDT
Mind the Gap: Finding Equal Footing in a Career in IT
Crystal Salon BC
Miranda Carney-Morris • Kristen Dietiker • Jody Gardei • Max Cohen
2:45pm MDT
ITSM - "1 IT Serving Many" - Using ITSM to Drive Organizational Change and Align a Federated IT Organization
Crystal Salon BC
Lucas Friedrichsen • Terralyn Vandetta • Andrew Wheeler
4:00pm MDT
Building an Effective IT Team in Higher Ed
Crystal Salon BC
Mike Valentino • Kevin Nguyen
5:00pm MDT
Embassy Suites Reception (with hotel stay)
Embassy Suites Lobby
6:30pm MDT
SIGUCCS Tailgate Party – Evening Reception
Crystal Lobby
8:00pm MDT
Hospitality Suite
Aspen Room
Tuesday
, April 8
6:30am MDT
Embassy Suites Breakfast (with hotel stay)
Embassy Suites Lobby
9:00am MDT
SIGUCCS Academy: Project Management
Crystal Salon BC
Beth Rugg • Mitchell Ochi • Elizabeth Young
2:00pm MDT
Every Job Can Lead to a Cybersecurity Career (Or the Career of Your Choice)
Crystal Salon BC
Kristen Dietiker
3:15pm MDT
Panel: Students' Voices
Crystal Salon BC
Miranda Carney-Morris • Logan Drain • Lena Ngo • Mohammad Ahmadi
5:00pm MDT
Embassy Suites Reception (with hotel stay)
Embassy Suites Lobby
8:00pm MDT
SIGUCCS Award Winners Toast
Crystal Lobby
Wednesday
, April 9
6:30am MDT
Embassy Suites Breakfast (with hotel stay)
Embassy Suites Lobby
9:15am MDT
CARE: an Empathy-Based Approach
Crystal Salon BC
Miranda Carney-Morris • Becky Klein • Reagan Chesnut • Max Cohen
10:45am MDT
Building Resilient IT Organizations: A Case Study of UNC Charlotte’s Service Desk Transformation
Crestone Salon A
Beth Rugg • Josh Willis
1:30pm MDT
Case Study: University of Hawaii's IT Service Management Journey
Crystal Salon BC
Mitchell Ochi • Mike Valentino
2:45pm MDT
The “Unofficial” Project Management Office
Crestone Salon B
Jessica Stockett • Elizabeth Young
4:00pm MDT
LIGHTNING TALK: A Lesson for the Leader
Crystal Salon BC
Heather Romanski
LIGHTNING TALK: Leadership Takes Courage, Boldness and Leaps of Faith
Crystal Salon BC
Beth Rugg
LIGHTNING TALK: SIGUCCS 2026
Crystal Salon BC
Becky Klein • Jeffrey Kontio
LIGHTNING TALK: The 2024 SIGUCCS Book Report
Crystal Salon BC
Laurie Fox • Lisa Brown
LIGHTNING TALK: The Power of Community in Higher Ed IT: Lessons from Service Dog Training and Communities of Practice
Crystal Salon BC
Jeffrey Kontio
LIGHTNING TALK: Thinking Locally? Act Globally
Crystal Salon BC
Mo Nishiyama
5:00pm MDT
Dinner (on your own)
Embassy Suites Lobby
Embassy Suites Reception (with hotel stay)
Embassy Suites Lobby
8:00pm MDT
Hospitality Suite
Aspen Room
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