ACM SIGUCCS 2025 Conference has ended

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ACM SIGUCCS 2025 Conference

Peak Performance: Innovate, Collaborate, Elevate

We’re excited to announce that SIGUCCS will travel to the Mile High City for our Annual Conference. Please join us in Denver April 6-9, 2025!

Pete Grondin

Ferris State University

Big Rapids Michigan

About me

Technical Support Specialist -- Hardware Repair

10:30am MDT

Unlocking the Power of Communities of Practice in Higher Education IT Crystal Salon BCJeffrey Kontio • Robert Fricke

1:30pm MDT

Mind the Gap: Finding Equal Footing in a Career in IT Crystal Salon BCMiranda Carney-Morris • Kristen Dietiker • Jody Gardei • Max Cohen

2:45pm MDT

Building Dashboards and Tools with Excel and Power BI to Elevate Both Non-Techy Colleagues and Data-Driven Decision Making Crestone Salon BScott Trimmer

4:00pm MDT

Elevating Support: Training Non-Technical Support Technicians for Technical Roles Crestone Salon ACory Molner

9:00am MDT

SIGUCCS Academy: New Standards of Customer Service Excellence Crestone Salon BBecky Klein • Miranda Carney-Morris • Heather Romanski

2:00pm MDT

Every Job Can Lead to a Cybersecurity Career (Or the Career of Your Choice) Crystal Salon BCKristen Dietiker

3:15pm MDT

Panel: Students' Voices Crystal Salon BCMiranda Carney-Morris • Logan Drain • Lena Ngo • Mohammad Ahmadi

6:30pm MDT

POSTER: Development of a Living Campus Map Using a Wiki Software and Bot Computing Crystal Salon Atakashi yamanoue • Tohma Mori • Kohei Fujieda POSTER: Frame by Frame – The Development and Integration of a Community Stop-motion Animation Area at Mount Holyoke College Crystal Salon AMatthew Newman POSTER: From Disruption to Insight: CrowdStrike’s Impact on Client Services and Security Crystal Salon AChris Martin • Amer Sejdic • Glenn Piper POSTER: IPv6 and Network Security Deployment Use Cases Part 2 Crystal Salon AFUJIMURA Sho • Masaru Okumura POSTER: Making Customer Care a Core Value with Food and Fun! Crystal Salon AAmy Kullgren POSTER: Modernizing Password Policies at Anne Arundel Community College Crystal Salon AJohn Anderson POSTER: Reimagining Workspaces: Embracing Open Design and Flexible Remote Work Crystal Salon AStephanie Aubin • Leo Herzog POSTER: Replacement and Advancement of Campus Networks and Guest Networks on Osaka Kyoiku University Crystal Salon AKazuhiro Mishima • Kikuji Matsui • Takuro Ozaki POSTER: Shape the Future of SIGUCCS Affinity Groups Crystal Salon AMiranda Carney-Morris POSTER: Shared Computers and VDI Systems in the BYOD Era Crystal Salon AMasayuki Mori • Kazuki Yamamoto • Hideo Masuda • Takayuki Nagai POSTER: SIGUCCS 2026 Conference Crystal Salon ARobert Fricke POSTER: SIGUCCS Academy Crystal Salon AKarl Owens POSTER: Using Asana as a Student Employee Database Crystal Salon ALena Giger Poster Session Crystal Salon BCReagan Chesnut

9:15am MDT

CARE: an Empathy-Based Approach Crystal Salon BCMiranda Carney-Morris • Becky Klein • Reagan Chesnut • Max Cohen

10:45am MDT

Redesigning the Technology Knowledge Base Website While Developing Sustainable Processes Crystal Salon BCRobert Fricke

1:30pm MDT

Don't Pack Your Fears: Identifying the Right Tools for the Real Problems Crestone Salon BReagan Chesnut

4:00pm MDT

LIGHTNING TALK: A Lesson for the Leader Crystal Salon BCHeather Romanski LIGHTNING TALK: Leadership Takes Courage, Boldness and Leaps of Faith Crystal Salon BCBeth Rugg LIGHTNING TALK: SIGUCCS 2026 Crystal Salon BCBecky Klein • Jeffrey Kontio LIGHTNING TALK: The 2024 SIGUCCS Book Report Crystal Salon BCLaurie Fox • Lisa Brown LIGHTNING TALK: The Power of Community in Higher Ed IT: Lessons from Service Dog Training and Communities of Practice Crystal Salon BCJeffrey Kontio LIGHTNING TALK: Thinking Locally? Act Globally Crystal Salon BCMo Nishiyama